Series
Airports are complex operations with parallels to safari: arrivals, departures, ground operations, safety, wayfinding, team coordination and precision timing. This series uses that lens to examine how safari operations actually function.
This series has been commissioned. First entries are in progress.
Applying an airport operations lens to a safari lodge reveals where the bottlenecks are — and why some of them are invisible to management until they surface as guest complaints.
The Operator's Brief
One useful idea about the business of safari, delivered regularly.